culb99 Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and culb99 ("culb99", "we", "us", "our"), governing your access to and use of the culb99 website at culb99.org and all associated gaming, betting, and promotional services offered through the platform.

By registering an account, making a deposit, placing a bet, spinning a slot, or otherwise using any culb99 service, you agree unconditionally to these Terms in their entirety. If you do not agree to these Terms, you must immediately cease all use of the platform and close your account.

culb99 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, culb99 will notify registered players via email or an on-platform notification. Continued use of the platform following such notification constitutes acceptance of the revised Terms.

2. Eligibility & Registration

Use of culb99 is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and throughout the duration of their account.

• Age requirement: You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or using any culb99 service. culb99 reserves the right to request age verification documents at any time.
• Single account rule: Each individual may register and maintain only one culb99 account. Opening duplicate or multiple accounts, or assisting others in doing so, is a breach of these Terms and may result in permanent suspension of all associated accounts and forfeiture of funds.
• Accurate information: You must provide complete and accurate personal information at the time of registration, including your full legal name, date of birth, and a valid mobile number capable of receiving SMS. Providing false information is grounds for immediate account closure.
• Account security: You are solely responsible for maintaining the confidentiality of your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. culb99 accepts no liability for losses resulting from unauthorized access caused by your failure to protect your login credentials.
• Prohibited jurisdictions: culb99 services are intended for use in Bangladesh. Players accessing culb99 from jurisdictions where online gambling is prohibited are solely responsible for verifying and complying with their local laws. culb99 does not warrant the legality of its services in any jurisdiction outside its intended operational territory.

3. Account Management

Once registered, you are responsible for all activity that occurs under your culb99 account. You must notify culb99 immediately at [email protected] if you suspect unauthorised access to your account or if your registered mobile number or email address changes.

culb99 reserves the right to suspend or permanently close any account where there is reasonable suspicion of fraudulent activity, collusion, bonus abuse, money laundering, or any other conduct that culb99 determines to be in breach of these Terms. In such cases, culb99 may withhold funds pending further investigation and may report the matter to relevant authorities.

Players may request the closure of their culb99 account at any time by contacting the support team. All pending withdrawal requests that comply with these Terms will be processed prior to final account closure. Bonuses that have not yet met their wagering requirements will be forfeited upon voluntary account closure.

4. Deposits & Withdrawals

culb99 supports a range of payment methods commonly used across Bangladesh to ensure convenient and secure transactions for all registered players.

5. Bonuses & Promotions

culb99 offers a variety of bonuses, free spins, cashback rewards, and seasonal promotions. All bonuses are subject to the specific terms stated in the promotion alongside the general rules outlined in this section.

• Wagering requirements: All bonus funds are subject to a wagering requirement before they can be withdrawn. The applicable wagering multiplier for each promotion is clearly stated at the time the bonus is offered. Players must complete these requirements within the stated validity period.
• One bonus at a time: Players may not hold more than one active bonus simultaneously unless the specific promotion expressly states otherwise. Attempting to claim multiple overlapping bonuses may result in all bonuses being voided.
• Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino games, crash games, and sports betting may contribute at a lower rate. Specific contribution rates are stated within each promotion's terms.
• Bonus abuse: culb99 defines bonus abuse as any strategy, including but not limited to matched betting, arbitrage betting, or systematic low-risk wagering specifically designed to meet wagering requirements without genuine play intent. culb99 reserves the right to void bonuses and withhold related winnings where abuse is detected.
• Seasonal promotions: culb99 runs special promotions tied to the Bangladeshi calendar, including Eid ul-Fitr, Pohela Boishakh, Victory Day (December 16), Independence Day (March 26), and BPL/IPL cricket seasons. Each promotion is governed by its own specific terms published at the time of the offer.
• Right to withdraw promotions: culb99 reserves the right to modify, suspend, or cancel any bonus or promotional offer at any time without prior notice. Any bonus that has already been credited to a player account at the time of cancellation will remain valid under the original terms unless fraud is suspected.

6. Responsible Gaming

culb99 is committed to promoting responsible gaming. All services are intended for adult entertainment only and must not be used as a source of income or financial remedy. 21+

Players are encouraged to make active use of the self-management tools available within their culb99 account, including deposit limits, loss limits, session time reminders, cooling-off periods, and full self-exclusion. These tools are accessible at any time from the account settings panel at no cost.

If you believe your gambling is causing harm to yourself or others, please contact culb99 support immediately at [email protected] or visit the Responsible Gaming page for detailed guidance and support resources.

7. Game Rules & Fair Play

All games available on culb99 are provided by certified third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its own published rules and return-to-player (RTP) rate, accessible within the individual game interface.

All slot titles use independently tested and certified random number generators (RNGs) to ensure fair and unpredictable outcomes. Live casino games are streamed in real time from professional studios and are subject to the operational standards and oversight applicable to those studios.

• Malfunction voids play: In the event of a technical fault, disconnection, or game malfunction, culb99 reserves the right to void affected bets and return stakes to the player's account balance. culb99 is not liable for losses caused by platform or network interruptions.
• Disputed outcomes: If you believe a game outcome is incorrect, you must contact support within 72 hours of the disputed event. Claims raised after this window may not be investigated. culb99's records of game outcomes are considered authoritative in all disputes.
• Sports betting rules: All sports bets, including cricket, football, kabaddi, and other markets, are subject to culb99's current sports betting rules. Bets placed on cancelled or postponed events will be settled according to the specific market rules applicable at the time of placement.
• Prohibited conduct: Players must not use any software, algorithm, or external tool designed to gain an unfair advantage over culb99 or other players. This includes, but is not limited to, automated betting bots, exploit scripts, and collusion with other players at live tables.

Key Rules at a Glance

The following cards summarise the most important obligations and protections under these Terms.

8. Intellectual Property

All content on the culb99 platform, including but not limited to text, graphics, logos, game interfaces, software, data compilations, and structural layout, is the intellectual property of culb99 or its licensed content providers. Unauthorised reproduction, distribution, modification, or commercial use of any culb99 content is strictly prohibited and may result in legal action.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the culb99 platform solely for personal entertainment purposes in accordance with these Terms. This licence does not include any right to download, copy, scrape, or commercially exploit culb99 content.

9. Limitation of Liability

To the fullest extent permitted by applicable law, culb99 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to gambling losses, lost profits, data loss, or service interruptions.

culb99 does not warrant that the platform will be available uninterrupted, error-free, or free from viruses or harmful components. You access and use culb99 at your own risk. It is your responsibility to ensure that your device and internet connection meet the technical requirements necessary to access the platform safely.

10. Governing Law & Disputes

These Terms, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with applicable laws. Any dispute that cannot be resolved through culb99's internal complaints procedure shall be submitted to binding arbitration in accordance with internationally recognised arbitration rules.

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be severed from the remaining Terms, which shall continue in full force and effect. The headings in these Terms are for convenience only and shall not affect their interpretation.

These Terms constitute the entire agreement between you and culb99 with respect to your use of the platform and supersede all prior agreements, representations, and understandings of any nature.